USER TERMS AND CONDITIONS

Hale Printing, Inc. ("HalePrint.com") provides customers with customized products, as well as shipping of finished products) (collectively, the "services").

The use of this site is governed by the terms and conditions set forth below. Please read them carefully. Your use of this site and order placement indicates Your acceptance of these Terms & Conditions. HalePrint.com reserves the right to make modifications, alterations or updates to this site and these Terms & Conditions at any time and without notice to users. You accept the obligation to periodically review these Terms & Conditions, and Your continued use of this site shall be deemed an acceptance and agreement to be bound by such modifications, alterations or updates.
You (referred to herein as "You" "Your(s)" or "User") agree that Your use of services is at Your own risk.

Order Acceptance
The receipt of an e-mail confirmation does not constitute the acceptance of an order. Verification of Your order information and submitted files, are required prior to the acceptance of any order. No obligation to provide services exists between You and HalePrint.com until the payment is validated and accepted by PayPal or Your credit card company. We do not accept company checks.

Copyright
All content included on this site, including text, graphics, logos, trademarks, tradenames, button icons, images, templates, software, processing and all other material placed by HalePrint.com (collectively called the "Content"), and the collection, arrangement and assembly of the Content, is the property of HalePrint.com or its suppliers and service providers and is protected by copyright laws. The Content on all pages of the website is provided solely for the use of customers to interact with HalePrint.com and may not be used by You, or any other person or entity, or for any other purpose. No Content may be sold, assigned, encumbered, licensed or otherwise transferred by You or any third parties.

When using any service provided by HalePrint.com, You may elect to upload or submit files and material to our site. HalePrint.com does not supervise the uploading of any provided files or material to this site, although it reserves the right to do so. You agree that in using our services, You will not upload, submit or otherwise transmit:
Materials that are unlawful, threatening, abusive, defamatory, obscene or which invade another person's privacy or further the commission or concealment of a crime;
Materials that are not lawfully Yours to transmit;
Materials that infringe upon, any patent, trademark, copyright, or other intellectual property right of another person or entity;
Materials containing software viruses or other harmful computer code; or Materials that in any way interfere with or disrupt the services or any servers or networks connected to or used with the services (any of the foregoing, "Unauthorized Materials"). HalePrint.com takes no ownership in any Materials uploaded to the website.

By uploading files and material, You confirm that You own the copyright or have permission to copy any documents or materials You submit for printing or processing, and agree to defend, indemnify and hold HalePrint.com, its parent subsidiary company and their respective officers, employees, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney’s fees incurred by HalePrint.com in defending against such suit, demand or claim.

Limitations and Disclaimers
THE INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS OFFERED THROUGH THE WEBSITE, INCLUDING TEXT, GRAPHICS AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. USE OF THIS SITE IS AT THE USER'S SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HALEPRINT.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, CONTENT, PRODUCTS OR MATERIALS ACCESSIBLE VIA THIS SITE WILL MEET ANY USER'S REQUIREMENTS OR WILL BE TIMELY, UNITERRUPTED, SECURE, OR ERROR-FREE. NEITHER HALEPRINT.COM NOR ITS PARENT OR ANY OF ITS AFFILIATES, SUPPLIERS OR SERVICE PROVIDERS, IN ANY EVENT, WILL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT, SPECIAL CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR OTHER INDIRECT DAMAGES UNDER ANY THEORY OF LAW

(I) ARISING OUT OF USER'S USE OF THIS WEBSITE IN ANY MANNER;

(II) FOR ANY ERRORS IN THE INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS ON THIS SITE;

(III) FOR THE PROVISION OR USE OF ANY INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS VIA THIS WEBSITE;

(IV) FOR ANY NONDELIVERY, MISDELIVERY, LATE DELIVERY OF TIME SENSITIVE MATERIAL, LOST OR DAMAGED SHIPMENTS OR FOR ANY OTHER REASON, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS, DATA OR USER-PROVIDED MATERIALS, EVEN IF YOU HAVE ADVISED HALEPRINT.COM OF THE POSSIBILITY OF SUCH DAMAGES.

**(NEITHER HALEPRINT.COM OR ITS AFFILIATES, SUPPLIERS OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY DIRECT DAMAGES, NOR SHALL ANY ADJUSTMENT, REFUND OR CREDIT OF ANY KIND BE MADE IN EXCESS OR THE LESSER OF $100.00 OR THE AMOUNT PAID TO HALEPRINT.COM FOR THE SUBJECT PRINTED PRODUCTS PLUS SHIPMENT FEES, IF ANY.

In no event will HalePrint.com, its parent, or affiliates, suppliers or service providers be liable for, or make any adjustment, credit or refund of any kind for, loss, corruption, delay, misprint, non-print, inclusion, omission, shipment, misdelivery, nondelivery, other direct or indirect damages, or failure to provide printed products, services or shipping services (any of the foregoing, "service failure") to the extent caused by or resulting from:
Your acts, defaults or omissions;
Your violation of any of the terms and conditions contained in these Terms & Conditions, as amended from time to time;
Viruses, worms, Trojan horses and other forms of harmful code that are not detected or removed by HalePrint.com standard virus-detection procedures;
Criminal acts, law, local disputes, war, national or local disruptions in electronic and transportation networks, failures of Internet service providers, weather, strikes, natural disasters, and disruption of communication systems;
Loss, corruption or irretrievability damage to, Your personal information, User-provided Materials or information regarding the printed products used or stored by HalePrint.com.

 The nature of the shipment, including any defect of the shipment;
Your failure to provide an accurate shipping address or other information that You are asked to provide in connection with our services;
Acts, defaults or omissions of any person or third entity other than HalePrint.com, including our compliance with verbal or written instructions;
Your failure to provide a valid shipping account number in good credit standing in the billing instructions or alternate shipping documentation;
All claims, whether they regard printing or shipping services, should be resolved by contacting HalePrint. Failure to contact directly will cause a delay in the processing of any claim, which could cause You to lose the ability to receive compensation for loss involving shipping or printing services as provided in these terms and conditions.

If a shipment containing Your printed products is refused by the recipient for any reason, You are responsible for and will reimburse HalePrint.com for all costs and fees of any type connected with the return shipment and legal disposal of the shipment;

HALEPRINT.COM DOES NOT GUARANTEE THE DELIVERY DATE OR SHIPMENT OF TIME-SENSITIVE PRINTED PRODUCTS. HalePrint.com uses a third-party shipper. Subject to the limitations listed above, HalePrint.com will provide a refund of shipping costs paid or will re-perform printing services and shipping services if any printed products are lost or damaged to the extent caused by HalePrint.com or its third-party shipper. See "Claims Procedure" below.

PLEASE NOTE THAT WE DO NOT PERMIT YOU TO ASSIGN A DECLARED VALUE TO ANY PRINTED PRODUCT OR SERVICE. Performance of any Services will not cause us to be deemed Your, or anyone's, agent for any purpose.

Claims Procedure
We will either refund or credit (at our option) the charges You actually paid for the services (including shipping charges, if applicable) if we fail to properly provide the printed products or to properly ship the printed products, subject to limitations described above entitled "Limitations and Disclaimers". In order to qualify for a refund or credit due to service failure, the following limitations apply:

  1. To obtain a refund or credit, at our option, for a service failure or damage to a product during shipping, You must notify us within three (3) days of the date of receipt of shipment.
  2. In the case of a claim concerning any defective printed products, You must return the defective printed products by calling us at 563-388-9199 or by email to info@haleprint.com
  3. In the case of a claim concerning any damaged shipment or other shipping-related claim, You must retain all original shipping containers, packaging and contents and make the foregoing items available for inspection.
  4. Any claim under any cause of action arising from printed products or shipment of any printed products shall be extinguished unless an action is brought within one (1) month of the date of order. We will refund to the billing agent or credit card on Your account
  5. We are not obligated to respond or provide any credit or refund if You have not paid for services or shipping costs; when Your request is not received within the time limits stated above; when claim preceedures are not followed..

HalePrint.com will use commercially reasonable efforts to satisfy customer claims, subject to the limitations set forth in these Terms and Conditions.
Only one refund or credit is permitted per package. In the case of multiple-package shipments, this return policy will apply to every package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package.

A refund or credit will not be given for shipments delayed due to incorrect addresses or ZIP codes or the unavailability or refusal of a person to accept delivery or sign for the package or any of the causes described under "Limitations and Disclaimers." In addition, for shipments to and from International destinations, no refund or credit will be given if failure to timely deliver is the result of tax authority or customs or other regulatory delays.

This refund policy does not apply to undeliverable or returned shipments and you will be responsible for all return shipping changes.

Termination
In the event that HalePrint.com has reasonable grounds to suspect that information is inaccurate, or activity is in violation of these Terms & Conditions, we can suspend or terminate Your use. HalePrint.com reserves the right to discontinue or refuse service to anyone at any time without reason or advance notice.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Iowa without giving effect to any principles or conflicts of law. Any litigation concerning these Terms & Conditions or other uses of this site shall be brought to our attention in our state and county. This site may contain links to sites that are owned, operated and maintained by third parties, which are provided as a convenience to You. HalePrint.com is not responsible for the accuracy of the content on such sites, or the privacy practices of such sites, HalePrint.com does not monitor or review the content of such sites, and You expressly understand that Your access by link to such sites is at Your own risk.

Privacy Policy
HalePrint.com acknowledges that You may provide personal data or other information to its site via the Internet. Although HalePrint.com will take all reasonable steps to safeguard Your personal data or other information, no system is 100% safe. Despite the use of secure server software and other precautions, such information is subject to interception or alteration by third parties. HalePrint.com does not guarantee absolute confidentiality or security. In addition, HalePrint.com may disclose part or all of Your personal data, provided materials and printed products as required by law, or court order.

Indemnification
You agree to indemnify, defend and hold HalePrint.com, its officers, employees, shareholders, affiliates, suppliers and representatives harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that arise directly or indirectly from; (a) Your breach of any provision of these Terms & Conditions; (b) any allegation that any materials You provided constitute Infringing Materials; or (c) any of Your activities conducted in connection with this site.


©2010 Hale Printing, Inc. All rights reserved.
This site is protected by copyright and trademark laws under law.